Normally pressing and holding the Fn button (function) + the associated F Key will turn on / off your webcam when it is pressed. If you are using a laptop, does it have a webcam key you can press (usually on the one of the F Keys)? It normally has a picture on the F key that represents a webcam. Some anti-virus programs (like Kaspersky) block your webcam by default to stop unauthorised monitoring.Ĭheck your firewall software for Privacy Settings and also make sure that any Apps that want to use your camera are allowed to pass through your firewall. Then under 'Choose which Microsoft Store apps can access your camera' make sure the sliders for the Apps you want to use your camera are all turned on.Ĭlose the settings and then try and use your camera again.Ĭan you also check your anti-virus software for any Privacy Protection settings it has. On the left hand side under 'App permissions', click on Camera.įirst of all, make sure the slider under 'Allow apps to access your camera' is turned on. Often, a dark, black or grey camera display is usually down to a privacy setting in Windows or in anti-virus / firewall settings protecting your privacy by not displaying the camera image automatically.Ĭan you press the Windows Key + I to open Settings. Sorry you're having trouble with your camera.

Hi, my name is Neil, I'm an independent adviser and a Windows 10 user like you.

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